High cultural intelligence gives you a deeper insight into your diverse customers, colleagues and the differences in organizational working styles.
When you’re working in an diverse environment, you need to make a real effort to understand the cultural backgrounds, beliefs and attitudes of the people around you. If you don’t, you’ll struggle to get things done.Some people – those with high “cultural intelligence” – are good at spotting cultural differences, and they adapt their behavior accordingly. This is a key skill when working with culturally diverse groups.
It’s very possible to develop cultural intelligence. Common sense and sensitivity play an important role here. You may not immediately understand the reasons for a colleague’s behavior, but you can build a great relationship if you keep a friendly manner and an open mind.
In training course, you will get an opportunity to be educated about cultural intelligence so you can learn what it is, and see how to build it.
Goal: You will learn about the impact of cultural diversity on individual and organizational employee performance.
- Identify aspects of cultural diversity
- Define cultural intelligence
- Identify three sources of cultural intelligence
- Learn individual Cultural Intelligence Quotient (CQ)
- Describe how culture and business practices impact employee performance and organizational outcomes
- Outline techniques from CQ that improve interaction and organizational effectiveness.
Course Agenda Topics
- Identify aspects of Culture
- Define Cultural Intelligence
- Identify Three Sources of Cultural Intelligence
- Learn Cultural Intelligence Quotient (CQ)
- Develop Cultural Quotient
- Cultural Intelligence, business practices and organizational employee performance
Lorena Parada-Valdes is the owner of The Language Bridge, a language and cross-cultural company founded in Corpus Christi, Texas in October 2005. The Language Bridge serves clients locally and across the United States as well as overseas, finding solutions to the linguistic and cultural needs of individuals and corporations as they expand their business horizons beyond their immediate communities.
Lorena is a Spanish, French and Portuguese interpreter, with extensive training and expertise in serving the legal, health care, and business community. She has provided language services and interpreter training to the key clients in the legal and health care settings, and has served as an interpreter in federal courts across the United States. She is federally certified as a court interpreter through the Administrative Office of the United States Courts and a Nationally Certified Judiciary Interpreter and Translator through the National Association of Judiciary Interpreters and Translators, a credential held by a very select group of interpreters worldwide.
REGISTER TO ATTEND THIS COURSE
This training session will be held at:
Del Mar College,
Center for Economic Development
3209 So. Staples Street,
Corpus Christi, Texas 78411
If you have any questions, please contact us at