When you’re working in an diverse environment, you need to make a real effort to understand the cultural backgrounds, beliefs and attitudes of the people around you. If you don’t, you’ll struggle to get things done. Some people – those with high “cultural intelligence” – are good at spotting cultural differences, and they adapt their behavior accordingly. This is a key skill when working with culturally diverse groups.
It’s very possible to develop cultural intelligence. Common sense and sensitivity play an important role here. You may not immediately understand the reasons for a colleague’s behavior, but you can build a great relationship if you keep a friendly manner and an open mind.
In training course, you will get an opportunity to be educated about cultural intelligence so you can learn what it is, and see how to build it.
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